Software Issue Reporting System

Contacting Support

For support of Agilent Client/Server Laboratory Informatics Systems

Register and Login to the Laboratory Informatics Support Center and submit a support ticket.

For questions about registering or accessing the Laboratory Informatics Support Center

Contact the Webmaster at pdl-webmaster@agilent.com
Note: Do NOT send support requests to this email as they will not be processed

For questions about obtaining a Software Maintanance Agreement (SMA)

Contact our Contracts team at informatics_sma@agilent.com

For questions about OpenLAB CDS license activation or SubscribeNet registration

Contact the SubscribeNet team at subscribenet_support@agilent.com

For support of Agilent Workstation Software or Instruments

Contact your Regional Agilent Sales and Support Center